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RETURN EXCHANGE POLICY

RETURN EXCHANGE POLICY

Thanks for your interest in our products.
Fajas Forma Tu Cuerpo offers a one-time exchange (exchanges no refunds) , please realize that the garments should be in perfect condition with stickers & original packaging for the garment to be eligible for exchange. You have 30 days after your purchase to do  the size exchange. 
Please Ship it using any carrier to:ç

14417 Bellaire Blvd Houston, Texas 77083

Open To : Monday To Saturday  10:00 - 19:00 . 

Movil:  (713) 355-7535

Phone: (346) 229-4920

Additional phone :   +1 832 704 5600

Make sure to insure your package!
Please include a copy of the order, $10 dollars cash,  with notes on the size you would like to exchange it for.  Send us the tracking number to keep track of the garment upon arrival.
If you need assistance with sizing please send us your waist and Hips measurements.
Once we received the garment it will be inspected & then we will ship the new garment. The exchange process will take from 4 to 7 business days.
The products  can not be in conditions of use or be used, dirty or stained of any kind. These conditions will make the change not possible.
If you need any assistance please feel free to call us:
ventasusa@formatucuerpo.com
+57 318 7230620
Thanks,
Fajas Forma Tu Cuerpo

Missing Package Policy

If you experience problems with the delivery of your order, contact FTC Customer Service immediately for assistance.

  • Report to atencionalcliente@formatucuerpo.com
  • Missing packages must be reported within 3 calendar days after package is marked “delivered” by the carrier.
  • FTC will initiate an investigation with the carrier.
  • There will be no refunds issued on missing packages.